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Notebook Software and How To Questions topics

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  • 08/20/18--13:11: Driver and
  • Hello


    Мой ноутбук - HP 255 G5 Notebook PC, Установлена система Windows 10 (64-bit), Жесткий диск HGST HTS545050A7E680

    Для жесткого диска нет оригинальных драйверов. Почему? Где их скачать? Диск при работе нагружается на 99-100% и ноутбук тормозит или зависает.

    Кроме этого, не хочет устанавливаться обновление микропрограммы жесткого диска HGST (SP76532). В окне выбора жесткого диска "Select Drive" кнопка "Дальше" остается не активной, поэтому процесс подготовки к инсталляции на этом останавливается.

    Дайте драйвер на указаный жесткий диск, и помогите установить обновление микропрограммы жесткого диска HGST.


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  • 08/20/18--13:15: AMD Graphic drivers
  • I have been trying to download the AMD A8-6410 APU with AMD Radeon R5 from your graphics driver update website however, it will only partially download. I have tried uninstalling and installing it but to no prevail. Please help!

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    Mine stopped working and when I try to update it says the current one is the best. Duh....

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    Hi . I've been having this issue with my graphics card since i bought the laptop . as you know this laptop has two graphics card one Intel UHD 620 integrated graphics and AMD Radeon 530 graphics . i set the AMD  graphics to be used fully during gaming and it seemed good at first when i checked thge task manager the graphics card was being used at 100% but tye frame rate wasn't as good as i expected and when i checked for the second time i rielized that only 1.3 GB of 4 GB is in use .i tried to solve the problem in BIOS  but there wasn't any option there for changing the graphics setting . i searched for the for the solution in Control Panel , in settings or anywhere in the laptop . and when i looked for it in the interner there was not any solution . i sent  HP an Email but i just got an Email from HPno-reply which didn't contain the solution . i hope you could help me solve this . i'd relly appericiate it . thanks 

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  • 08/20/18--19:31: Operating with top closed
  • I wish to operate my laptop with the lid closed to prevent dust getting in. The picture is begin forwarded to a monitor so I don't need the laptop's screen. How can I set it up so it doesn't shut off automatically

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    I have YouCam 5 on my ProBook 6560b and I love it.  No issues.


    I recentlly wiped and reinstalled software on my Elitebook 8570p.  I reinstalled all drivers and YouCam, among other things.


    Initially after the reinstall YouCam 5 would only record in AVI files and I needed Mp4 (in 1280x720), so I upgraded to YouCam 6.  At that point, it would record M p4 files, but any file over 2gb would be unplayable after saving.  


    I uninstalled YouCam, reinstalled all the webcam and video drivers, and reinstalled YouCam 5.  Now we're back to AVI only.  But the funny thing is, YouCam 5 on my Probook records Mp4 files.


    YouCam customer support is stumped, they say it's an HP issue.

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  • 08/21/18--00:01: Mouse issue
  • My laptop Hp pavilion dv2000 is not detecting my wireless mouse please help me

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  • 08/21/18--00:04: wire less mouse issue
  • My laptop is not detecting wireless mouse

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    My brightness key is working slow 

    anyone have a solution for this 

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  • 08/21/18--05:29: Omen Command Center
  • Hi! i need help with my omen command center. i just fresh format my laptop so basically no factory reset i start from scratch and the last thing to do was the omen command center. i downloaded and installed the command center from microsoft store. And it was not the same as it used to. it has performance control and now it does not. and the omen button isnt working. need help please. ASAP

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    Just purchased a HP Laptop 15-bw035AU from Officeworks but when I checked the about information it says HP 15-bw0xx. Sorry if this is a stupid question but just want to know if they are the same thing as I was told they are. Cheers

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  • 08/21/18--07:43: HDMI
  • Hi! I tried to connect my pc to Tv with a HDMI cable but it doesn't work. there is not signal! what i have to do?

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  • 08/21/18--08:20: Power button not working
  • Hi. The power button would not turn off. It is always blinking. When turned on the screen is blank and nothing comes on. What should I do?

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    Moved to Printers, Inkjet for better response

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    I had registered myself for Back to campus offer on 19/8/2018. I got redemption code after clicking on submit on the site.

    I have not received any communication through e-mail or call as of now.


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  • 08/21/18--08:57: Keyboard
  • Few keystrokes are registering wrongs keys.


    It started a few days back after I think (not 100%sure) a Windows update that stated - HID.... (it was automatic installation) created all this issue.


    Initially, when I would press "A" (on the keyboard) it would register "a1", the  "down arrow" button would register "left

    arrow" (the key) and there were many other weird registered keystrokes.


    I even tried pressing the same keys in HP diagnostic tool (in the BIOS, F2 key, before boot up) and the same error would exist there.

    Tried the same keys in Kali Linux and again got the same weird error (i.e for a - a1 for down - left arrow)


    On the next day, this got solved and then different keys started behaving weirdly (I don't remember exactly which keys)


    And now (today) some keys have just stopped working.

    Same thing even in the HP diagnostic tool.


    I tried restoring using System restore but it failed to restore anything.


    I could not figure out whether it is a software issue or hardware or maybe something else.


    It would be great if anybody could provide a link for downloading a stable version of the keyboard drivers.

    Also suggest any solution for this issue.



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  • 08/21/18--08:56: On-screen keyboard

    On-screen keyboard activates without requesting it.

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  • 08/21/18--09:12: Wi-Fi Driver
  • Hello!



    У меня проблема: Я установил Chrome OS и у меня не работает Wi-Fi. Сейчас пишу этот вопрос через Ethernet-кабель, а где взять подходящий драйвер не знаю. Пожалуйста, дайте ссылку.

    English (Sorry for bad English):


    I have a problem: I installed Chrome OS and I do not have Wi-Fi. Now I am writing this question via Ethernet cable, and I do not know where to get the suitable driver. Please, give the link.

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  • 08/21/18--11:16: Button macros do not work
  • Button macros do not work

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    Hi, this didnt work for Version 10, can you send a link to install a bluetooth drive for version 10 please.?

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