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Notebook Software and How To Questions topics

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    Any clue to when Chromebook 11 G4 / G4 EE will be able to add android apps? Other than its planned sometime in the ten years?


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    i have the same problem can you tell me how you fix it 


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    Hi,

    I have pretty much no knowledge in computer related things.

    We bought our son the HP Notebook -15z-ba000 CTO (Energy Star) these are the specifications it tells me under HP Support Assistant:

    Operating system:  Windows 10 Home 64 bit

    Microprocessor: AMD A6-7310 APU with AMD Radeon R4 Graphics

    System memory: 6GB

    This info is from my dashboard:  
    Memory: 8 GB DDR4-2133 SDRAM (1 x 8 GB) Transfer rates up to 2133 MT/s
    Hard drive: 1 TB 5400 rpm SATA
    Graphics (integrated): AMD Radeon™ R5 M430 Graphics (2 GB DDR3 dedicated)
     
    My question is: "is there any way to improve the performance of this notebook? Did we make a bad choice when we bought this laptop? It always takes a very long time to start, next to opening up any program. Now my son is wanting to play games, such as Minecraft and Fortnight, which has been a terible experience for him.
    Please, does anyone have any advice of if there is a way to improve this notebook or would it be the better choice to just get a new one? What do I need to look for when buying a new laptop?
    Thank you for your help! 

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  • 10/10/18--22:19: Clickpad Driver
  • I recently got this laptop, it came with Windows 10, but I need Windows 7 for specific bussiness software, I could found all drivers and everything is smooth, but I'm having troubles installing the clickpad, on Windows 10 it was named Elan Clickpad, I tried several drivers and got nothing. Can you please help me with this?

     

    Thanks


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    Please help me get CompuTrace off my laptop.  About two days or so I got an update from Windows and now when I run a virus scan I get a message warning me about [ <COLUMN NAME="Log">\\Uefi Partition » UEFI » uefi:\\Volume 3\Firmware Volume Image {20BC8AC9-94D1-4208-AB28-5D673FD73486}\Volume 1\ComputraceComponents - a variant of EFI/CompuTrace.A potentially unsafe application - action selection postponed until scan completion</COLUMN> ]  My AV wont let me delete it and research tells me it's tied into my BIOS. 

     

    I even went to HP.com and downloaded the latest bios but the message is still there. If anyone knows how to get rid of please let me know. I want it gone.  I 


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    Hello I am trying to pair my LG H7B  sounbar system witHh my:
    HP 17-aak015ds
    Powerful Gaming Laptop - AMD QuadCore A12-9720P 2.70GHz - 3.60GHz 
    Why INTEL big company has ... In the black hole this problem ??? The BT driver is incompatible. Every other BT dongle is detected and works properly, but not INTEL !!! Why? This is not HP's fault. 
    Before you answer ... give me tips, think twice! I'm not stupid ... I'm fixing computers or naive ones ... I'm fixing computers. Do not ask for any updates. Bios is updated, I installed the latest drivers for everything. I lost four days. I read posts for HP 15 "Omen with the same problem.
    https://h30434.www3.hp.com/t5/Gaming-Notebooks/LG-Bluetooth-Device-paired-but-no-sound/td-p/6686146
    it does not work, all tips !!!
    Really ... think twice.
    INTEL programmers are taking salaries for nothing !!! Shame!
    I tried...
    Every other dongle works properly, makes a connection, there is a transmission ... but not Intel, shame, shame, shame,
    HP can afford more. This is my third HP
      laptop. I do not want to change my favorite producer !!!
    MUST HAVE NEW INTEL DRIVERS


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    Hello,

    i want to sell HP laptop model is 15-da0004ne on Souq but cannot do it after several attempts as i could not find the following 

    which is required to list it on SOUQ. which is as follows

    1) External Product ID  - ???

    2)Model Number  : which i suppose in this case is 15-da0004ne 

    3)External Product ID Type - ????

     

    can some one please help since it is box pack laptop and want to list it on SOUQ platform but i cannot do it

     

    Regards

     

    Manish Thakker

     


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    i've just installed windows 7 but i can't find my drivers , there are only drivers for win 8 and win 10


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  • 10/11/18--06:56: Re: spell checker
  • Hi  I have the same problem   treid   every thing and as tuo can sea   itttts   notttt workkking  !!!!


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  • 10/11/18--14:22: HP Pavilion X360 BIOS
  • Greeting
    
    I have a BIOS password problem, I have posted it so I forgot it in time.
    Now, when I enter the BIOS, it gives me a message: i 63219360

    Can someone help me, what should I type in order to access the BIOS?
     

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    IS THERE A TOOL TO DOWNLOAD FOR  FORMATING  A DVD-RW DISC TO PLAY VIDEO ON DVD PLAYER


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  • 10/11/18--18:48: Low memory on new HP-14t.
  • This laptop  memory is a joke. Made the mistake of loading Office 365 and there goes my memory. System won’t let me delete the programs Excel and PowerPoint. What can I do?


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    During the installation of i-cloud app in my system I'm getting a message , it says that there is a problem in a window installer package. I repaired all ios software of this system still I'm getting the same problem.


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    older one is an HP Pavillion g70


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    Recently I have bought HP Pavilion 15CC-129TX laptop. After initial set up, I have updated the BIOS to F3.0 version as recommended by HP Support Assistant. After this BIOS updation, I faced Intel Rapid Storage Technology driver installation is getting interrupted every time with below prompt window. I have contacted the HP technical support also. The technical executive informed that installation of RST driver is failed as windows version is 1709. After windows updation to version 1803 also I am unable to install the RST driver. Kindly advice how to complete the installation of RST driver.

     

    Capture.PNG1.PNG


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    Hello!Help determine what the connector on the motherboard and what it is for.Thanks in advance!

     

    IMG_20181008_181935.jpg


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    I've tried bios password reset utility from Mazziff, but it don't support my model.

    Also I've tried switch off bios battery for 30 mins, and this doesn't take effect.

    How can I solve this problem?

     


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    So I purchased this model (HP Pavilion 14-bf015na Intel Core i5) back in early February (2018) from Very and have seen it on the John Lewis website as well, however now there's quite literally no trace of it! Very nor John Lewis sell this model anymore or any other vendors, and so I was wondering what had happened to this model 

     

    P.S. please forgive me for putting this in the wrong section, but I can't seem to find the appropriate one

     

    Many thanks, Discombobulate 

     


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  • 10/12/18--16:32: Hp System Information Tool
  • Does anyone know where to dowload the HP System Information Tool? I uninstalled it and have no way of retrieving it now. It is a  nifty litle tool to find out serial number, etc without having to manually look for it. Needless to say I have already checked Fn + Esc keys and it does not bring up the information tool.  i do not believ the tool is model specific so any would be helpful. Thank you!


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    Two Days ago, my laptop stopped charging. I tried using my husband's charger (it's the same charger), and it also didn't work. Both chargers work on my husband's computer. While troubleshooting, I disabled both batteries (the first batter says power adapter, so I guess that's the plug one). After disabling the 2nd battery, my computer started working again. The instructions had said to enable the batteries again and then restart. So, I did. Unfortunately, after doing this, the computer battery seemed to take over again and the battery was so low that it died. 

     

    After a few minutes, I got the computer to restart and noticed that the 2nd battery appeared to be disabled. The computer died again. There was no power icon on the taskbar and I couldn't turn it on because it was grayed out. 

     

    Turned the computer on again, this time it told me the cooling fan wasn't functioning properly. So, I downloaded SpeedFan, which showed me that one fan was running at 2200 RPM and the other at 218 RPM. The temperature was fluctuating between 35 and 40C. 

     

    A virtual agent told me to uninstall that 2nd battery and then restart the computer. When I turned off the computer, it wouldn't turn back on. So, I assumed there was still a problem. After a hard reset, it did turn on. But it still wasn't showing the power icon. Looked at the device manager and it said that the 2nd battery was not enabled. So, I enabled, and it started charging again. However, my husband moved the computer and it immediately stopped charging again. I have uninstalled that 2nd battery again and now the computer is charging, but the power icon will not show up. And I am worried that it will crash again as it did before. What is going on here? Is there a connection between the battery problem and the cooling fan indication (even though the temp for the computer appears to be fine)? TIA 

    Also, a battery check on HP tells me the battery is unknown. Does the battery need to be replaced? I would love to find another solution to this since it's a non-removable battery. 


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