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Notebook Software and How To Questions topics

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  • 12/04/18--20:12: PowerDVD/12 keeps Crashing
  • I have software called PowerDVD/12 (came installed with laptop) that keeps on crashing. The software vendor (CyberLink) indicates that it's crashing because I have an outdated version of the AMD R5 Graphics Display Adapter and to install the latest version of this driver. I can't find the exact driveron the AMD website, however, and so my question to is: how do I get the latest version of this driver software ??



    Many Thanks.

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  • 12/05/18--02:20: Won't let me login
  • My HP Envy x360 TouchSmart locked me out. I powered of my laptop and when I went to restart it a couple days later my Microsoft password wouldn't work anymore. I reset my password on a different computer and it wouldn't work with the new password. I reset it on the laptop when it directed me to, and I reset the password, restarted the laptop for good measure and it still won't let me login. It has been connected to wifi the whole time but it still won't let me login. Can someone tell me if there is a fix for this, or would I have to take it somewhere to manually reset it? It is a sealed battery keep in mind.

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  • 12/05/18--04:16: Laptop time error
  • From the last 2 days, i m getting a strange error. Whenever i reboot my laptop, time automatically changes and lags behind by almost 4 hours. When i change it, it stays normal until i reboot. i don't quite understand what's wrong with the settings. Any suggestions on how to remove this troublesome error?


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    Bypassing bios password

    Please help me!

    Thank you

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  • 12/04/18--18:43: Re: Locked keyboard
  • Hi there,

    My HP Pavilion laptop keyboard has suddenly stopped working, I have troubleshot & everything seems to be working. I have also uninstalled & installed the software and still no luck. could it be locked, if so how can  I unlock it? Can you please shed some light? Thank you 


    Model # 14-bk069na

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  • 12/05/18--08:16: Light Keyboard
  • I don't have the pictogram from f5 and I want to know this laptop have light in keyboard?

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  • 12/05/18--09:12: drivers not supporting
  • generic pnp monitor (which is i thing monitor display driver) and sound card driver (realtek)  are giving yellow warnings signs. they are the most recent versions and i think they are not supporting the hardware which is causing my windows 10  to crash againand again while giving the blue sceen error. i have run the HP hardware diagnostic which is giving me all clear.

    plz help me

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  • 12/05/18--10:15: I want to recover my Laptop
  • Hello my english is not so good so sry... (german below)

    I want to Recover my Laptop. The Recovery is Present on D: nut on my laptop i don't have a Recovery-Manager... how i can donwload the Programm? Or can i start the File without the Programm?


    So Deutsch ist besser :)

    Ich möchte gerne meinen Laptop neu aufsetzen, jedoch habe ich auf dem Laufwerk D: die Recovery Datei und keinen dazugehörigen Recovery-Manager, kann ich denn irgendwo downloaden?

    Mit meinem Windows 10 USB stick kommt auch nur eine Fehler Meldung.... -.- 


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    How do I access the Google PLay Stor on my HP Chromebook x360 ?

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    resulta que luego de tener la mala suerte de que se vneciera la garantia de mi pc, se daño la mmother board.

    llevo dias buscando una mas sin embargo no he podido hallar una que le sirva a mi modelo 14ac142la.

    alguna recomendacion de otra mother board compatible con este modelo? 

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  • 12/05/18--13:32: Num lock key not working

    I can't seem to get my num lock key to work. I just sent my notebok back to HP to get fixed and it came back the same way I sent it. Does anyone how to get this working again?

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    My laptop was stolen, there is an official Windows 10 on it and I have a laptop series, can I get it out with services? (I already tried using Microsoft)

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  • 12/05/18--13:49: Product Key Demand
  • Hello i need to know my produkt key .. i have forget it

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    Hi there, I purchased a OMEN by HP - 15-dc0102tx yesterday and the advertising shows a multicoloured backlit keyboard - the command centre doesnt show me where I can change mine to reflect same - HOW DO I do this as this was a massive purchase point as I hate  the red.


    PLEASE assist 

    Cheers Lisa

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    My laptop was supposed to come with a Trend Micro Titanium code in the box. However, it never did. This was like 7 years ago, but is there anyway to still be able to get that code since it technically wasn't used since it wasn't given to me?

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    My new Windows 10 PC came with Office but I can't find a product key

      Product Model: 3TU13UA

    Product Name:  HP Pavilion - 15-cs0073cl  

    Product Serial Number:  5CD8260FZ3  

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    I have a 2 week old Spectre x360 13


    It is connected via a docking hub to dual monitors and a wireless keyboard / mouse set.

    Wake from key board and from mouse is set as on


    When the display turns off it can be bought back using the keyboard or mouse.

    However when it goes into sleep mode then only the power button will wake it up. It normally also needs the hub to be disconnected to wake .


    The computer is brand new. It has done this since I took it out of the box last week.

    I have checked that the drivers are up to date.





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  • 12/06/18--00:24: pci driver
  • please send me link for download pci driver

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    Hello, I wanted to know for I need the cable (connector) on the laptop indicated on the photo.IMG-41c7388a80a40ee228819c14c5296cb6-V.jpghp 250 g4

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