I turned on my notebook & cortona wasnt working,it was showing like this.
I tried couple of times by restarting my note book but it didnt work.I even restarted windows explorer in file manager,it worked but the time i shut down & turned it on same problem.I also ended cortona in task manager,it worked but the problem was coming when i shut down & turned it on.Finally it worked when i used the sign out option.Then I restarted it couple of times & no issue.I saw this error in my windows reliability monitor
HxTsr.exe stopped working
Faulting application name: HxTsr.exe, version: 16.0.6868.4120, time stamp: 0x57678436
Faulting module name: RPCRT4.dll, version: 10.0.14393.82, time stamp: 0x57a558cf
Exception code: 0xc0020043
Fault offset: 0x0000000000076be3
Faulting process id: 0x1d80
Faulting application start time: 0x01d396292a229a47
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6868.41201.0_x64__8wekyb3d8bbwe\HxTsr.exe
Faulting module path: C:\windows\System32\RPCRT4.dll
Report Id: 74924d96-8b28-4f0c-8be1-610cbe402e92
Faulting package full name: microsoft.windowscommunicationsapps_17.6868.41201.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
I dont know about this.I ran SFC scan & got this result
i heard that to fix this result it needs to restore health but will it run Windows update too?I am currently in a limited data connection & windows update will upgrade my system from 1607 to 1709,so I cant afford that much data right now.If it doesnt run windows update then I can try that