Pavillion 17-e014nr notebook had blink screen when powered on and CAP LED light flash 2 times. I'm trying to use HP Tech Note "Updating the BIOS when Windows does not start (Windows 10, 8, 7)" found the link: https://support.hp.com/us-en/document/c00042629
When I click NEXT on the END USER LICENSE AGREEMENT, I can see the file loading , but the HP SYSTEM BIOS UPDATE UTILITY page / screen never opens. So, I create the bios update memory stick.
I have tried to create the bios update memory stick on three different windows 10 desktop PCs.
I need help. Thanks