- when i was searching in the store it used to close all of a sudden with that i press the x button on top right.
- some messages that i get are not completed, for example i get half a message without seing the rest of it( it happened with me when i was uninstalling an app where i only saw: “do you wish to uninstall war thun”. No yes/no buttons visible neither the rest of the text)
Also when i was seeing some options in interviews settings i saw a line that was cutted off from the bottom...
-i restarted the laptop because some updates needed restart to be installed but the laptop stayed like 9mins on the restart screen saying( preparing your laptop please do not turn off) after that it started to say preparing updates and it reached 30% then restarted then continued updating untill it reached 100%. After the 100% it turned off, i tried turning it on again but it only reached the blue screen where it asks the username and password, but this time it didn’t ask anything, just showerd the picture and the date and time... i tried to press buttons and mouse but nothing happened( the mouse wasn’t even visible on the screen) so I eventually just pressed the turning on button and turned it off. And it is still off now...
- at some points before restarting the laptop froze for 1min when asked a comand( searching in web or in store... i cant really remember)
My question is that of it could be a problem with the software? Maybe it wasent installed totally or correctly when the laptop was programmed when i bought it?
Also can anti virus apps have a role in this?