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"Bluetooth peripheral device" is missing

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Please let me know where to dowload the driver software as "Bluetooth peripheral device" is missing in Device Manager with icon "yellow color".

Details of this device is as below

 

HW_ID:
BTHENUM\{02030302-1d19-415f-86f2-22a2106a0a77}_VID&0001004c_PID&6e01

BTHENUM\{02030302-1d19-415f-86f2-22a2106a0a77}_LOCALMFG&0045

CMP_ID:
BTHENUM\{02030302-1d19-415f-86f2-22a2106a0a77}

 

Thanks in advance.

with best,

Nay


preparing to configure windows page freezing

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Hello, my HP pavilion s/n 5cd7382kmh has frozen on the "Preparing to configure Wibdows page, and ha been like it for seven hours. I have tried as recommended doing a hard stop but it still returns to the same page. This computer was purchased from PC world on the 26/11/2017

the o/s is windows 10 64bit

and apparantly the manufacturers warranty has expired after six weeks.so  any assistance would be gratefully received.

Remapping the F5 key to refresh

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I have the same question as this archived thread: 

 

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/How-to-make-F5-key-refresh-without-pressing-fn-F5-while/td-p/5175717

 

Fresh out of the box, my laptop has the Fn keys reversed from their standard. This is fine for most of the keys, but I use refresh much more often than turning off the keyboard backlight, so I would like to reverse just this key.

 

Basically, I want to remap a single action key (F5) so that it will refresh browsers and windows without the Fn key, but leave all of the other action keys as they are.

 

The goal is to, without using Fn key, be able to refresh pages as well as adjust volume/brightness/video playback.

 

Any help would be appreciated, as the above thread was never answered.

CSO Menu on UEFI Diagnostic

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Hello,

 

I work for a company that uses the HP PC Hardware Diagnostics UEFI on a daily basis for multiple laptops (Versions 5.9.0.0 and 6.2.1.0 primarily). Today I was on the main menu of the diagnostic when I accidently pressed either the escape, tilde (~), or  F1 key - which brought up a CSO number and Agent ID entry field. I simply pressed enter on both fields and was given "CSO Dummy" and "Agent Dummy" on the main UEFI screen. With this - I was given additional options and able to test all USB ports at once which is extremely helpful. 

 

Problem is, I don't know how to bring up that CSO entry again. Could someone let me know of the key or key combination to bring that up again? I've tried multiple combinations of the keys mentioned above and nothing works.

 

Thank you,

 

-Brian W.

How to download HP audio switch and the B & O app?

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I was having a sound issue with my new PC. I managed to fix it but it deleted the "HP audio switch" app, and the the Bang and Olufsen sound app in the meantime. I would like to redownload these apps but can't find where to get them.

 

Please can someone help me find these?

Brand New Laptop Problem

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I just took delivery of my new laptop and it's so slow I can't use it.

It takes over 7 and a half minutes to boot, internet browsing is soo slow and I've had a couple of Blue stopcode screens.

i have hp stream 14 ax0xx is this lab support memory micro with convert xc ??

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i have hp stream 14 ax0xx is this lab support memory micro with convert xc ??

HP Support Assistant

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Uninstalling Hyper-V obviously isn't a fix. I need Hyper-V for running VM's for development and testing purposes. What is the fix?  Is there any known issue involving Visual Studio 2013 and HP Support Assistant?


What does the color-coding of action log messages mean?

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I noticed that the messages is the HP Support Assistent's Action Log (which contains messages about installed HP updates etc.) have several different 'looks', i.e. red, yellow, blue, faded or not etc. What do all these different colors mean?

Touchscreen do not work 11x360

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My touch screen on HP Pavilion 11 x360 PC do not work.

I went to hardware diagnostic and checked it and there it worked but not when i am using the computer otherwise.

On the device manager human interface i have 3 drivers

GPIO driver for indicator for laptop or tablet,

HID compatible wireless radiocontroller and HPwireless button driver.

What driver do i need?

I want 2 year extended warranty my note hp15-be001tu

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How to buy extended warranty.I call in hp care they doesnot give me any response But 2 day later one guy call me from ARM infoserve india pvt.ltd.  and  tell me they provide extended warranty.But this company is good or not .they provide services or not I dont know please help me.Or can I buy direct from hp site.Please provide information.

THE PURCHASER IN USA WAS NOT PROVIDED WITH WARRANTY CARD

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SYSTEM HANGS.

iN THE ABSENSE OF PRODUCT KEY AND WARRANTY CARD I DO NOT KNOW WHICH SERVICE PROVIDER IN NEW DELHI WILL ATTEND THIS  ANS NEED BE CONTACTED

hp accelerometer

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hii  i am unable to fix the hp accelerometer error 

 

I have uninstalled the hp 3d drive guard and then reinstalled the latest version but then again I am getting the error.

 

WHAT'S THE SOLUTION AND HOW TO FIX IT?//

HP 3D Drive Guard (Malfunction)

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HP 3D Drive Guard stopped woking post update of the Windows 10 Pro, Version - 1079,  Build - 16299.125.

 

The Notification area icon has vanished and the HP 3D Drive Guard has stopped working. On detailing there is issue with the Acelorometer and Software.

Omen Laptop battery life

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Hi, Rudi from Portugal. I bought a Omen laptop 15-ce005 and i don't want to destroy its battery as i use it a lot for working. I can't figure out the best way to save my battery lifetime. As the battery seems to be unremovable unlless its screws are open, i don't know what to do. Should i leave it always with AC? Or charge and uncharge the battery? Is there a way to "by-pass" the battery and using only the charger?

Intel Thunderbolt Firmware Pack Update Fail sp83931

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Noticed that there was a firmware update for Thunderbolt posted on the Driver page, sp83931.  Ran it, seemed to run correctly.  Computer rebooted to complete installation.  Upon reboot, gave permission for VBScript Launcher/SoftPaq to run, but nothing happens.  Thunderbolt has disappeared from system.

 

HP, fix this.

How do I get the HP Smart Adapter pop up screen to not pop up on my new computer?

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The pop up screen pops up constantly and is very distracting. I don't know how to uninstall it or turn it off

Ram Compatability

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Is 8 gigs of DDR3 ram compatible with my laptop?

 

need wifi touchpad drivers.

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I need wifi and touchpad drivers compatible with windows 7 64 bit
please note that i have Already tried these

Touchpad:
sp69613, sp65446 error msg: synaptic touchpad helper stopped working

Wifi:
Sp66190, sp66089 cannot turn on wifi

HP Pavilion Com port?

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   I need a USB COM port to run a device.  Device manager shows no ports for the Laptop.  Where do I find the drivers to activate a COM Port?

 

I have an HP Pavilion X2 detachable # T6S89UA#ABA laptop/tablet. 

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