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Notebook Software and How To Questions topics

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    I have forgotten my password Bios for my HP Notebook, can HP help me reset it?

    already unplug CMOS, passwords are still there

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    My compuer's fan always running despite computer not being hot nor runnig anything heavy.


    Please your advise.


    Best regards,


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    * Brand new - Windows 10 freshly installed

    * No additional hardware connected (except for the power supply)



    * At random moments, the PC produces the typical disconnect & connect sounds

    * HP's website is absolutely not helpful in finding phone numbers for technical support on this device,. None whatsoever.



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    My laptop has to graphics units, Intel Family HD and AMD 8670M HD. However, my laptop runs games on the integrated GPU (Intel) instead of the dedicated GPU. My graphics drivers are updated as I could not see any in UPDATE DRIVERS option in DEVICE MANAGER. 

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    There is not enough space to install the updates, space cannot be created, there is very little stuff on the machine itself - all on usb sticks or sd card. Temp files will not delete, tried an external drive to update befors but it still froze up and had to be reset.

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    I want to transfer my ownership to my cousin living in another country. It's a new laptop just brought during Thanksgiving in United States. 


    How do I transfer my ownership? Is there any procedure or HP website links to do that.


    I have reached out to HP support and the support person over the phone seemed he's quite unaware of the topic. :(

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  • 12/27/18--07:09: Driver and OS
  • Hi,i have HP 17-ak071ur laptop with Freedos os. I want download and install windows but i don't have idea for which version i need.

    I visit drivers page but i can't see 1803 and 1809 drivers , Please help me ...


    Merry Christmas.

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  • 12/27/18--08:56: not working driver rtl8723de
  • Hello !
    According to the instructions
    Kali linux was installed on the flash card and drivers were installed. Everything went well.
    When I installed the OS on the HDD, I entered the directory with the drivers, executed "make" and "make install". There were no errors, but after the reboot, no changes occurred.
    Where is the mistake?
    (I speak English poorly)

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    Today i bought a notebook from a retail store.This mode HP 15G DR0006TX comes with MS office home and student 2016 preinstalled as per the description in HP's website and there is also a sticker on my laptop indicating that.But i found no such software installed in my laptop.When i searched the windows store for ms office i only see an option to buy the software or download the trial version (that too require me to provide my credit card details).  


    Is this an issue from the manufacturers side or did i get a defective piece! 

    please help !!

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      For the past few days I try to access the advanced bios setting of my laptop, but nothing I found online works.  I can acces the bios settings, but the advanced tab isn't there.

    My computer is a HP LAPTOP 15-bw051nb and has the InsydeH20 F.31 rev 5.0 setup utility.

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    Where can i get all related drivers for Windows 7 (32 Bit) of HP pavilion 15-cc112tu , Please Help

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    The computer doesn't do anything when I press the "browser button".





    My preferred browser (Firefox) is set in the standard programs.


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  • 12/27/18--12:53: HPcoolsense for linux
  • When i use linux, the laptop is overheating and i need some software like hp coolsense. The kernel facility for fan control doesn't work very well.
    A solution is to give the coolsense source code.

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  • 12/27/18--13:56: Intro Password
  • I have an HP Stream laptop that I purchased used. It has continually asked me to update, but then tell me there isn't enough memory. I just ignored the update requests. 


    Today i had started up my computer after not using it for several days and there was a password set for the intro screen - which i had not set - and the name is "John Doe." Not only did I not set the password, but now I have no Idea how to bypass it to actually get into my computer to reset it. Please help. 


    Thank you

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    FOUND answer so deleting message.


    I don't know how to completely remove post -- apologies!



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    I get an error message when trying to install the printer drivers for a Canon MF733CDW printer.    I've tried installing on different brands of computers with some success.  The common denomenator is the only ones that were unsuccessful are HP.


    I've tried using both the Canon install wizard on CD, and downloaded the latest driver from Canon.  Each time, I get an error message stating " You do not have sufficient privileges to install the program.  Log on again with administrator privileges."


    I confirmed that my user account is "administrator".   

    - Tried right-clicking to "Run As Administrator".   That does not help.

    - Tried Run New Task from Task Manager and starting task with "administrator privileges".  That does not help.


    As I mentioned, the wizard works fine on "other" brands of laptops.


    Thank you in advance for any assistance.


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    Need to re boot without disc

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    i need to set SATA devices mode AHCI ..but there are any option in hp laptop ???

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    I currently have Adobe Flash Player . How do know if that is the latest version?

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    I have tried doing the the factory reset from the setting and I have done a factory reset from repeatedly presssing F11, and I have gotten the same results every time. Every time I start the factory reset, it gets to 2% after an hour and then I get a message that says there was an error and no changes were made. I am trying to completely clear all the information on my lap top because I’m getting rid of the lap top so any help would be appreciated!

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