I tried the below. It does not work.
05-16-2018 02:21 PM - edited 05-16-2018 02:22 PM
Hey there! @Sean_Smith_IT, Thanks for stopping by the HP Support Forums!
I understand you have issues installing HP support assistant on your PC.
Don't worry I'll try to help you out.
Did you make any software or hardware changes to your PC?
Please share the product number of your PC to assist you better.
As you mentioned you have issues installing HP support assistant on your PC.
Uninstall the HP support assistant from your PC and try creating a new user account and install the latest version of HP support assistant.
Refer this article to know more information on how to create a user account on your PC. Link: https://support.hp.com/in-en/document/c04648962
In Windows, search for an open Uninstall a program.
On the Programs and Features window, select HP Support Assistant, then click Uninstall.
Click Yes on the Programs and Features screen to confirm you want to uninstall HP Support Assistant.
Restart your computer to complete the process.
Update the latest version of HP support assistant using this link.
Refer this article to know more information about using HP support assistant.
Also, refer this article to further troubleshoot HP support assistant issues.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this helps!
Have a great day ahead! :)
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MrRobot
I am an HP Employee